Privacy Policy

Last Updated: September 17, 2026

Spring Garden Jewelry (“Spring Garden Jewelry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit an inquiry, request information, or interact with our jewelry marketplace.

This Privacy Policy explains what information we may collect, how we may use it, when we may share it, and the choices you may have regarding your information.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Business Information

Spring Garden Jewelry
3015 Spring Garden St
Greensboro, NC 27403
Phone: (336) 283-7241
Email: springgardenjewelry@gmail.com

2. Information We Collect

Depending on how you interact with Spring Garden Jewelry, we may collect information such as:

Information You Provide Directly

You may provide personal information when you:

Contact us by phone, email, or contact form.
Submit a jewelry inquiry.
Request information about a product.
Request information about a custom jewelry design.
Submit information regarding an extended marketplace item.
Request an appointment or consultation.
Sign up to receive communications from us.
Purchase jewelry from Spring Garden Jewelry.
Submit a review, testimonial, or other voluntary information.

This information may include your:

Name
Email address
Telephone number
Mailing or billing address
Jewelry preferences
Product or design interests
Information included in your inquiry or message
Other information you voluntarily provide

We ask that you do not submit sensitive personal information that is not necessary for us to provide the requested service.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate geographic information
Date and time of visits
Website interactions
Other technical information

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate, secure, analyze, and improve our website.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning properly.
Remember certain preferences.
Understand how visitors use our website.
Improve website performance.
Protect against fraudulent or malicious activity.
Measure advertising or marketing effectiveness, where applicable.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

5. How We Use Personal Information

We may use information we collect to:

Respond to questions and inquiries.
Provide product information.
Process and manage purchases.
Coordinate custom jewelry requests.
Communicate about orders and inquiries.
Arrange product pickup.
Provide customer service.
Maintain and improve our website.
Understand website usage and customer interests.
Prevent fraud, abuse, and unauthorized activity.
Maintain website security.
Send marketing communications when permitted and where you have requested or consented to receive them.
Comply with applicable legal obligations.
Protect the rights, property, and safety of Spring Garden Jewelry, our customers, and others.

6. Our Extended Jewelry Marketplace

Spring Garden Jewelry provides customers with access to an extended jewelry marketplace through our authorized supplier, Stuller.

This extended marketplace allows customers to browse a significantly larger selection of jewelry than may be physically displayed in our Greensboro showroom. Depending on the available features, customers may also be able to explore jewelry designs and customize or build certain pieces.

Although the extended marketplace may display the Spring Garden Jewelry name, branding, logo, or other identifying information, the marketplace is hosted and operated through Stuller’s Showcase platform and is not hosted directly on the Spring Garden Jewelry website.

Stuller describes Showcase as a branded digital catalog and quoting tool that allows participating jewelers to present Stuller’s product assortment under the jeweler’s branding. Customers can browse products and submit quote requests, but Showcase itself is not a direct consumer checkout system.

Information Submitted Through the Stuller Marketplace

When you use the extended marketplace, information you enter into forms, quote requests, inquiries, or other marketplace features may be collected and processed through Stuller’s systems.

For example, you may provide information such as:

Name
Email address
Telephone number
Product information
Product or style selections
Customization preferences
Design specifications
Questions or comments
Other information included with your inquiry

Spring Garden Jewelry may receive information associated with an inquiry so that we can respond to you, provide pricing or availability information, coordinate an order, and assist you with the purchase process.

7. Stuller’s Role in the Extended Marketplace

The extended marketplace is a third-party platform provided by Stuller, Inc.

Because Stuller hosts and operates the Showcase platform, information collected directly through that platform may be subject to Stuller’s own privacy practices and policies in addition to this Privacy Policy.

Stuller maintains its own privacy policy governing its collection and processing of information. Customers using the extended marketplace should review Stuller’s privacy policy for information concerning data collected directly by Stuller.

Spring Garden Jewelry does not control Stuller’s privacy practices, security systems, cookies, technologies, servers, or data-processing practices.

For information about Stuller’s privacy practices, please review the privacy information provided by Stuller on its website.

8. Products Viewed Through the Extended Marketplace

The products displayed through the extended marketplace may be supplied from Stuller’s jewelry catalog and inventory.

Product information may include photographs, descriptions, specifications, pricing, availability, and other product information supplied through Stuller’s systems.

Product availability and pricing may change without notice.

Submitting an inquiry through the extended marketplace does not necessarily constitute a purchase or guarantee that an item will remain available.

9. Custom Jewelry Through the Extended Marketplace

Certain products available through the extended marketplace may allow customers to select design options, materials, gemstones, metals, sizes, or other customization options.

Information submitted as part of a custom jewelry inquiry may be shared with Spring Garden Jewelry and/or applicable suppliers or service providers as necessary to evaluate, quote, order, manufacture, or fulfill the requested jewelry.

Customers should carefully review their selections before submitting a custom request.

10. Ordering Through the Extended Marketplace

The extended marketplace allows customers to browse and submit inquiries regarding jewelry.

When a customer decides to purchase an item through the extended marketplace, Spring Garden Jewelry may place the order with its supplier.

Items ordered through the extended marketplace are generally shipped to Spring Garden Jewelry’s Greensboro location for customer pickup unless other arrangements have been agreed upon.

Spring Garden Jewelry may use customer information to communicate with the customer regarding product availability, pricing, customization, order status, pickup, and other matters related to the requested jewelry.

11. Information Sharing

We may share personal information when reasonably necessary to provide our services, operate our business, or comply with legal obligations.

Depending on the circumstances, information may be shared with:

Stuller, Inc.
Jewelry manufacturers and suppliers
Payment processors
Website hosting providers
Website developers and technology providers
Email and communication providers
Analytics providers
Security and fraud-prevention providers
Shipping or delivery providers
Professional service providers
Government authorities or law enforcement when legally required
Other service providers necessary to operate our business

We do not sell your personal information as a commodity to third parties.

We may disclose information when reasonably necessary to protect our business, customers, website, property, legal rights, or the safety of others.

12. Payment Information

When you make a purchase, payment information may be processed through third-party payment processors.

Spring Garden Jewelry does not intentionally store complete payment-card numbers on its website.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

If a transaction occurs through a third-party platform, that platform may independently collect and process payment information.

13. Third-Party Websites

Our website may contain links to third-party websites, including Stuller and other suppliers, manufacturers, service providers, social media platforms, or other websites.

When you leave the Spring Garden Jewelry website and visit a third-party website, that website’s own privacy policy and terms apply.

Spring Garden Jewelry does not control the privacy practices, security, cookies, content, or data collection practices of third-party websites.

14. Analytics

We may use third-party analytics services to understand how visitors interact with our website.

Analytics services may collect information such as:

Pages viewed
Time spent on pages
Traffic sources
Device information
Browser information
Approximate geographic information
Website interactions

Analytics information helps us understand website performance and improve the customer experience.

15. Advertising and Marketing

If we use advertising or remarketing services, those services may use cookies, pixels, or similar technologies to measure advertising performance or display relevant advertisements.

Where required by applicable law, we will obtain appropriate consent or provide applicable choices regarding these technologies.

You may also be able to manage certain advertising preferences through your browser, device, or the applicable advertising platform.

16. Email Communications

If you voluntarily provide your email address, we may use it to respond to your inquiry, communicate regarding an order, provide customer service, or send requested information.

If you subscribe to marketing communications, you may unsubscribe from promotional emails by following the unsubscribe instructions included in those communications.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications necessary to fulfill an order or respond to a request.

17. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure.

We cannot guarantee the absolute security of information transmitted over the internet.

18. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, communicate with customers, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type and purpose of the information.

Information collected or processed by third-party providers may be retained according to their own policies and contractual obligations.

19. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete the information.

20. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding personal information we maintain about you.

These rights may include the ability to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Opt out of certain marketing communications.
Ask questions about how your information is used.
Request information regarding certain disclosures or processing activities.

Some requests may be subject to legal exceptions or limitations.

To submit a privacy-related request, contact us using the information below.

21. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Where legally required, we will honor applicable browser-based privacy signals or opt-out mechanisms.

22. California and Other State Privacy Rights

Privacy laws vary by state.

If you are a resident of a state that provides additional privacy rights, you may have rights beyond those described in this Privacy Policy.

Where applicable law grants you additional rights, Spring Garden Jewelry will honor those rights subject to applicable legal exceptions and requirements.

To exercise an applicable privacy right, contact us using the information provided below.

23. North Carolina Privacy

Spring Garden Jewelry is located in Greensboro, North Carolina and operates in accordance with applicable federal and North Carolina laws.

Nothing in this Privacy Policy is intended to create rights or obligations beyond those required by applicable law.

24. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, service providers, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically.

25. Contact Us

If you have questions about this Privacy Policy, how we handle your information, or a privacy request, please contact us.

Spring Garden Jewelry
3015 Spring Garden St
Greensboro, NC 27403
Phone: (336) 283-7241
Email: springgardenjewelry@gmail.com